Administrative / Sales
Material & Technical Data
Process: Fabrication,
Molding, Tooling

What's New


Iten’s Customer Service Department


Iten’s Customer Service Department is compromised of three (3) Order Administration people and three (3) Order Expeditors. This is a very experienced group that can follow your order from the time it is entered into our system until it arrives on your dock. We can assist you with stock prices, lead times, and tracking information as well as provide technical support.

Iten Industries is the most diverse manufacturer and processor of plastic and composite materials in the world. With this diversity, it allows us to provide you with the best possible solution for your part design or material needs. Combined with our in-house tooling and testing facilities will further allow you to simply deal with one company in order to reduce not only your costs but also your lead time for any project.

We welcome the opportunity to work with you and your company.



Order Administration


NameDepartmentPhone E-Mail
Terry GraebSales Manager440-994-2464 tgraeb@itenindustries.com
Crystal LatimerOrder Administration440-994-2434 clatimer@itenindustries.com
Janet BarnettOrder Administration440-994-2437 jbarnett@itenindustries.com
Diana ShaverOrder Administration440-994-2463 dshaver@itenindustries.com
Jim AlesOrder Administration440-994-2448 jales@itenindustries.com


Order Expeditors


NameDepartmentPhone E-Mail
Jim AlesOrder Expeditor440-994-2448 jales@itenindustries.com
Mary FritzOrder Expeditor630-543-2820 mfritz@itenindustries.com